A Deeper Understanding of Family Support Work Within Children Services
Instant Access to Course Materials
Learn at your own pace
15 hours
Certification of Completion
Overview:
This course is a comprehensive learning program designed to equip participants with the essential skills and knowledge required to support families in diverse and challenging situations. The program emphasises professional effectiveness, accountability, and a person-centred approach to care. It integrates theoretical knowledge with practical applications to prepare participants for real-world scenarios in family support work.
The program focuses on developing the capacity of Family Support Workers to:
Learning Objectives:
By the end of this training program, participants will be able to:
- Help families stay safe and strong through assessments, home visits, and linking them to community support.
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Understand children’s rights and how the Children Act 1989 & 2004 protect children and promote joint working.
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Know how to spot abuse or neglect, follow Reddo’s safeguarding policy, and act quickly and correctly.
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Build trust with empathy and clear communication while keeping firm professional boundaries.
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Use the 3 Vs + B (Visuals, Voice, Verbal skills, Body language) to listen well and understand non-verbal signals.
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Recognise signs of addiction and neglect and supporting families using informed intervention plans.
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Learning Disabilities
Understanding behaviour as communication and providing calm, person-centred support. -
Autism (ASD)
Recognising autism traits and sensory needs and using tools like PECS and Makaton to support communication. -
Supervised Contact
Supporting safe, positive family contact that puts the child’s needs first. -
Crisis Intervention
Responding calmly in emergencies, assessing risk, and creating clear safety plans. -
Transport Safety
Following UK rules on insurance and using the correct child car seats. -
Report Writing
Writing clear, factual reports to support safeguarding decisions.
Who is this course for?:
Those starting in family support roles, professionals looking to deepen their skills in child protection, inclusive education, and legal responsibilities in social care.
